PRIVACY POLICY

Effective Date: 10/13/2025
Last Updated: 10/13/2025

1. Introduction

Welcome to New Gen Roofing Contractors. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our services within the State of California.

By using our website or services, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We may collect the following types of information from you:

A. Personal Information

• Name

• Email address

• Phone number

• Physical address or job site address

• Any information you voluntarily provide through our contact forms or estimates

B. Automatically Collected Information
When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Device type and operating system

• Pages visited and time spent on the site

• Cookies and tracking data for analytics and marketing

3. How We Use Your Information

We may use your personal information to:

• Provide roofing inspections, estimates, and services

• Respond to inquiries or service requests

• Schedule appointments and manage projects

• Send updates, invoices, or promotional information (only with your consent)

• Improve our website, services, and customer experience

• Comply with legal and safety obligations

4. How We Share Information

We do not sell your personal information.
We may share information only in the following circumstances:

• With service providers or subcontractors who assist us in completing your roofing project

• With legal or regulatory authorities when required by law

• During a business transfer, merger, or sale (with appropriate confidentiality protections)

All third-party partners are required to protect your data and use it only for the services they provide to us.

5. Cookies and Tracking Technologies

Our website may use cookies, pixels, and analytics tools (like Google Analytics) to improve site performance and marketing effectiveness. You can disable cookies through your browser settings if you prefer not to share this data.

6. Your California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

• Know what personal information we collect and how we use it.

• Request deletion of your personal data (with some lawful exceptions).

• Opt-out of having your data sold (we do not sell personal data).

• Correct inaccurate information about you.

• Limit use of sensitive personal information.

To exercise any of these rights, please contact us using the details below. We will verify your request and respond within the legally required timeframe.

7. Data Security

We take reasonable precautions to protect your information from unauthorized access, loss, misuse, or disclosure. However, no system is 100% secure, and we cannot guarantee the absolute security of your data.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

9. Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected data from a minor, we will delete it promptly.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on our website with an updated “Effective Date.” We encourage you to review this page periodically.

11. Contact Us

If you have any questions or would like to exercise your privacy rights, please contact us:

New Gen Roofing Contractors
📍 [Insert Business Address]
📞 [Insert Phone Number]
📧 [Insert Email Address]
🌐 [Insert Website URL]